Privacy Policy
At Nexa Store, we respect your privacy and are committed to protecting your personal information. This policy explains what information we may collect when you shop with us, how we use it, and the choices available to you.
Information We Collect
When you browse our store, place an order, or contact us, we may collect information such as:
- Your name and email address
- Your phone number
- Shipping and billing addresses
- Order and purchase details
- Payment-related information needed to complete a transaction
- Where applicable, device and browser details, IP address, and information about how you use our website
How We Use Your Information
We use collected information as needed to operate our store and serve you, including to process and deliver orders, communicate about orders and customer support, process payments, improve our website, products, and services, and help prevent fraud or unauthorized activity. We send promotional messages only where legally permitted and where you have opted in. You can opt out of promotional messages at any time using the instructions in the message or by contacting us.
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to support website functionality, understand how visitors use the site, and provide a better shopping experience. You can manage cookie preferences through your browser settings, though disabling cookies may affect some website features.
Payment Information
Payment information may be processed securely by third-party payment providers to complete your purchase. Nexa Store does not unnecessarily store complete payment card details. The processing of payment information is also subject to the payment provider’s own privacy practices.
Sharing of Information
We may share relevant information with trusted service providers when necessary to operate the store and fulfill your requests. These providers may include Shopify, payment processors, shipping and courier companies, analytics providers, and other services required to run our store. We do not sell your personal information for profit.
Data Security
We take reasonable measures to help protect your information from unauthorized access, misuse, alteration, or disclosure. No method of transmission or electronic storage can be guaranteed to be completely secure.
Data Retention
We may retain information for as long as necessary to fulfill orders, provide services, comply with legal obligations, resolve disputes, and enforce agreements.
Your Privacy Rights
You may contact us to request access to, correction of, or deletion of your personal information. Requests are subject to applicable laws and legitimate business requirements, such as retaining information needed to complete an order or meet an obligation.
Third-Party Links
Our store may include links to third-party websites. We are not responsible for the privacy practices or content of those external websites. We recommend reviewing their privacy policies before providing information to them.
Children’s Privacy
Our store is not intentionally designed to collect personal information from children without appropriate consent. If you believe a child has provided us with personal information, please contact us so we can review the matter.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated policy will apply from the time it is posted.
Contact Us
If you have questions about this Privacy Policy or would like to make a privacy request, please contact us: